|SmarterBroadband > Testimonials|
DM – Lost Lake Rd.
Thanks to you all at SmarterBroadband for your quick response to our internet connectivity and email problem. Adam, head of the company, called me back himself in response to my call for help (who ever heard of that these days!!??) and sent someone out first thing this morning to take care of it. The representative's name was Rob, and he wasted no time diagnosing the problem, setting up a huge ladder, climbing up about 40', replacing the entire cable to the house with a newer, state-of-the-art product, climbing on the roof, reconnecting to the interior, replacing a cable box inside, and probably other things I don't know about. Turned out the 6-year-old cable had water in it! He tested the system, and now it works better than ever. He was personable, knowledgeable, fast, and entirely competent. He's a keeper on your crew, Adam, and the rest of your staff were most helpful and friendly. Thanks to you all---you're all keepers as far as we're concerned! LG and DM
MW – Waterfall Lane.
Hello SmarterBroadband folks. It is Saturday, late afternoon and the wind is blowing like crazy and has been for hours now. So far my connections have remained awesome, not even a blink, and is so fast I can hardly believe it. I must say that I have for years bragged about you guys, but now I feel like I should take out an ad in the paper to do so! You guys are the greatest. Thank you so much!
DR – Lowhills Rd.
The upgrade is extraordinary - thanks! Living in a rural area I was accustomed to poor performance, but my SmarterBroadband plan gives me ridiculously fast "suburban" speeds and opens up a new world of opportunities. I tried other providers, but it didn't work out. Nobody offers the kind of sustained performance and consistent reliability that I get with SmarterBroadband. Plus, when you earn your living on the internet, it's reassuring to be dealing with professionals."
DW – Meadow View Drive.
“Happy Friday and thank you for the wonderful service”
DS – Logans Run Ct.
I would like to express my SINCERER APPRECIATION for the HELP that KATHY did for us! SMARTERBROADBAND is VERY FORTUNATE to have KATHY as an OUTSTANDING employee. Thank You, ---------We do hope someone reads this.
JG – South Ponderosa Way.
A great big thank you to Robin who was very professional and great customer relations.
LH - Tim Burr Lane.
The install went really well and I am now free of the Wild Blue satellite. What a change! Browsing the web is MUCH faster.
CB - Dalmatian Drive.
By the way, your installer and tree climber are THE BEST!!!!!!!
JA - Scotts Flat Rd.
If you are tired of dial and have given up on DSL ever coming to your neighborhood don’t despair, call Smarter Broadband. I live near Scotts Flat lake in a forest and was using Satellite DSL and while it was better than dial up in most cases it was far from a satisfactory experience. Fortunately for me my neighbor called Smarter Broadband. As it ended up, they found they could get a great connection to Banner Mountain and much to my surprise they mounted the antenna high in one of my trees so I could have done it all along. Well the bottom line is both my neighbor and I have wireless DSL service and we are very happy. I am retired from the IT field and have had extensive experience with internet connections and I was very pleasantly surprised with the speed of the wireless DSL.
I strongly encourage you to give these guys a try!
MW - Tom Ray Dr.
My family is so happy with our high speed connection. I used to get so frustrated waiting for anything with our dial up connection. If I tryed to open email or send a proposal to my clients, I was stuck for hours waiting to send or receive anything. When I would open an email, it just clogged up the computer and could not go any further....my daughter is now able to access her Internet locker from home and do her homework. So, we are so happy with your company. Your installation guys were great and easy to work with. Very professional!!
Thank you so much for making this possible at a very good rate. I am sharing the news with anyone frustrated with having dial up for the only option. CONGRATULATIONS!!
JK - Dalmatian Dr.
Well, one week with your service and I'm loving it!! Thank you Adam, Dave, Suzanne and everyone else over there. I am SO pleased!!
LM - Garden Bar Rd.
I am very pleased with the service I have received to date.
PM - Rollins Park Rd.
I just wanted to drop you a note and say "thanks"!
I have had the service for just a few days but what a difference it makes! It is night and day from satellite service especially since I use VPN.
Matt and Ted did a great job with the setup.
LD - Lime Kiln Rd.
Timing out, disconnects, pathetic streaming video and frustrating hour long 5 MB downloads were simply a fact of life here until SmarterBroadband. The connection, is by itself a reason to shout for joy but coupled with the hands on "excellence" of service provided by Adam and Matt all other contenders are put to shame.
Thank you so very much for a superfast and perfect cyber-year.
DD - Logans Run Ct.
Let me say how pleased I was with the installation and "speed". Matt did a great job!!!
SG - Rainbow Ridge Road
I love SmarterBroadband.
AB - N. Bloomfield Rd.
I should mention that I am absolutely thrilled with your service. It is a real kick to be able to get fast connect speeds! Thanks so much.
EG - Friar Tuck Road.
We are thrilled with the broadband speeds.
DP - Bixler Place.
RM - Harvey Road.
Hi Adam, Smarter Broadband is continuing to be our internet answer. Thank you.
RW - Sugar Loaf Road.
BTW, we are really enjoying the faster internet speeds your service provides.
MW - Heather Lane.
Read MW's 'First Person Product Report' on the Broadband of Brothers blog. Read Review Here.
RF - Beyers Lane.
I just wanted to take a minute to thank you for the great service and FANTASTIC, FAST broadband! Smarter Broadband is the best thing to happen for us folks out in the sticks. I am thrilled and have been sharing this info with all my friends. Many thanks,
D&B F - Iron Mountain.
Just to let you know we’re loving the new increased speeds – we thought we’d already died and gone to heaven with SmarterBroadband, but this is even better! Thanks so much for the great service.
VC - Perimeter Road.
Thanks for the increase in speed. Being part of SBB has decreased my stress levels and made me feel part of the 21st century. The installation was painless and the level of service has been more than expected.
SW - Perimeter Road.
I've never had better service from an internet service provider. It beats satellite by a country mile!.
DR - Lime Kiln .
Thanks! Your installation and service were great - & so very reasonably priced. I have never been up and operating so fast and easily. Please list me as a referral if I can be of help.
TC - Pekolee Dr.
Just a note to say thank you for a great product and superior service. After relocating to Nevada County I was lost without my cable connection. "SmarterBroadband" came to the rescue. I live on Pekolee Drive which is south of Alta Sierra and can report that I have had NO service interruptions or issues even through the worst of our late season storms. I am looking forward to the just announced doubling of speeds with no increase in cost. Thanks again.
PS - Iron Mountain Drive.
When I relocated from Southern California to Grass Valley I was very concerned about being able to work from this new location as my job was dependant on being able to upload and download large graphic files. Smarter Broadband's Power User plan has exceeded all my expectations and made it completely seamless in my transition from downtown office to home office. The dependability of the service, download/upload speeds as well as their customer service is exemplary.
DW - Lower McCourtney Road Area.
We have been in a real quandary with our satellite service primarily because of the slow speed of the uplink. My wife and I both run businesses out of our home where we need access to large data bases and transference of large files. SmarterBroadband came in and tailored a solution that more than meets our needs. Adam spent the time necessary to work out the bugs normally experienced with any start up and we're very pleased with both the performance and the service. The best thing I can say is that now we don't even think about the high speed internet connection anymore.....it's seamless and we can concentrate on our businesses.
TS - Lower McCourtney Road Area
I am a recent Smarter Broadband user and the following is the mental process I used to decide on this service:
My reasons to use Smarter broadband:
The internet is always on, no sign-in delay:
After reviewing the above notes, it was a quick decision, I called Adam and ordered his Smarter Broadband service.